The messages that go out to new people — clients during onboarding, hires during their first month, customers when they renew. Personal, timely, not forgotten. Works as well for ten new joiners as for one.
Every business has a great week-one email. Most have nothing by week three. This worker delivers the whole arc — customer or colleague — with personalisation that feels human.
Welcome, how-tos, check-ins, milestone nudges. Mapped to your actual product.
First-day, first-week, first-month. Pulls from your handbook and buddy programme.
Pre-renewal nudge, renewal confirmation, lapsed follow-up.
Webinar, trial expiry, review due, payment coming up. Sent on time, not after.
If people reply, it routes real questions to the right human and answers the routine ones.
We work with you to write the sequence once. Your voice, your content.
New customer or hire in the system kicks it off automatically.
Each message populated with the specifics — name, role, products, dates.
Opens, replies, drop-off. Reported weekly. You tweak; it adapts.
Customers who finish your onboarding flow when it's actually sent properly.
For new hires who get all week-one and week-four touches.
When renewal nurture is run consistently.
— Head of People, scale-up
Book a 30-minute consultation. We'll show you the worker running on a sandboxed copy of your tools, so you can see the fit before you commit.