Service · Managed

AI workers age.
We keep yours sharp.

Managed tuning, monitoring, and upgrade for your AI workers — whether we built them or you did. Predictable monthly fee, clear SLA, one point of contact.

From£800 / month
SLANext business day
HoursMon–Fri, UK hours
IncludedTuning, upgrades, review
EscalationNamed engineer
What's covered

A real human on the other end of the email.

Models change. Tools update. Your business evolves. Support keeps your workers in step with all three — without your team having to think about it.

01

Monthly tuning

One tuning pass every month. We fix the misses, tighten the tone, and ship improvements.

02

Model upgrades

When a better underlying model ships, we test, migrate, and verify. No work for you.

03

Integration breakage

When Google, Microsoft, HubSpot or others change APIs, we keep everything connected.

04

Quarterly review

A written report every quarter: hours saved, errors caught, opportunities to expand.

05

Named engineer

One human who knows your setup. Not a ticket queue, not a bot.

How we work

How support actually runs.

Step 01

Onboard

Audit of your current setup. Written health report. Access scoped.

Step 02

Monitor

Continuous monitoring for failures, drift, and policy violations.

Step 03

Tune

Monthly tuning cadence plus ad-hoc fixes inside SLA.

Step 04

Review

Quarterly written review with your leadership — hours saved, what's next.

Outcomes

A worker that stays useful for years.

SLA
Next business day

For non-critical requests. Same-day for outages.

Tuning cadence
Monthly

One proactive improvement pass every month.

Retention
94%

Of support clients on year 2+. The work compounds.

Field note

"It's one line item on the budget. Everything else is their problem."

— Finance Director, retained client

Questions

Common questions

Do you support AI workers you didn't build?
Yes, after a paid audit. We check the implementation and tell you honestly whether it's supportable or needs reworking first.
What counts as an outage?
A worker failing a task it has successfully done before, or breaking an integration that had been live. Fixed same-day.
Can we cancel?
One month's notice in writing. Handover documentation included.

Ready to put Support to work?

Book a 30-minute consultation. We'll map the fit in plain English and show you exactly what this looks like in your business.